Building Compassionate Workplaces

Building Compassionate Workplaces

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Building Compassionate Workplaces
Building Compassionate Workplaces
Empathetic Communication: the LAVA Model
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Empathetic Communication: the LAVA Model

A step-by-step guide to...becoming a more skillful listener and communicator

Sue Mann's avatar
Sue Mann
Sep 19, 2024
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Building Compassionate Workplaces
Building Compassionate Workplaces
Empathetic Communication: the LAVA Model
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You’ve identified your blocks to listening.

Now let’s improve your listening skills.

Whether you're navigating the complexities of work, strengthening relationships, or simply trying to understand the world around you, becoming a more skillful listener and asking the right questions can open doors you never knew existed.

Welcome to the LAVA Model:

  • Listen.

  • Acknowledge.

  • Validate.

  • Ask Questions.

This guide will walk you through the exact same skills I was taught as a coach—and which I use every day.

Download the guide below 👇.

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