Master the Art of Apologizing
A step-by-step guide...to rebuilding trust and repairing relationships
This guide combines insights from Gregg Ward's Restoring Respect and Brené Brown & Harriet Lerner's How to Apologize and Why it Matters to provide a comprehensive framework for making meaningful apologies and repairing damaged relationships.
What You'll Learn
This guide walks you through the essential elements of making a full, sincere apology, including:
Understanding the relationship between self-worth and apologizing
The seven key steps of a complete apology
How to avoid common pitfalls and "weasel words" that undermine apologies
Key Principles
A genuine apology focuses on your actions, not others' reactions
Apologizing well can increase your sense of self-worth
An apology is just the beginning of rebuilding trust
This material is part of longer Coaching For Respect structured coaching program to heal conflict and repair workplace relationships. While apologizing is always a choice and never mandatory, understanding how to do it effectively is a valuable skill for maintaining healthy relationships.
