The Costs af Abrasive Behaviour: Where the Hard-Nosed Business Case IS the Moral Case
From Emotional to Financial: The True Cost Calculator
Beyond Gut Feelings: The Dollar and Cents Business Case for Civility
The cost of workplace incivility isn’t (just) hurt feelings. It’s actual numbers…that most people don’t see…but which we can help them see.
Emotional appeals don’t tend to sway business leaders. Financial reality does.
This calculator helps you put real numbers to the business impact of abrasive behavior — from productivity losses and increased turnover to the hidden spillover costs affecting multiple departments.
What if you could say this instead of making emotional pleas?
“Our calculations show that this behaviour is costing us approximately $134,300 annually. This includes $20,000 in recruitment costs for replacements, $50,000 in lost client revenue, and $64,300 in productivity losses across multiple departments. "
"I've documented how this situation is causing $8,000 in monthly spillover costs to other departments through delayed deliverables and additional coordination meetings. That's almost $100,000 annually that doesn't appear in any budget line but directly impacts our bottom line."
"The data shows we're spending 7% of our management capacity managing conflict fallout rather than strategic initiatives. In financial terms, that's $12,500 in senior leadership time being diverted from revenue-generating activities to handling interpersonal issues."
"Our analysis reveals we're losing approximately 4 hours per employee per week to behavior-related distractions – time spent gossiping, avoiding difficult colleagues, or redoing substandard work. At our average hourly rate, that's costing us $3,000 monthly in this department alone."
"We've lost three major accounts worth $75,000 in the past year due to customer-facing incidents of incivility. Our calculator shows this trend could impact 15% of our projected revenue if not addressed."
Calculate your numbers and make the case that can't be ignored.
Download the cost calculator below 👇.
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